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AIVIRAL / TRUST CENTER / TERMS

Clear rules for real hot leads.

How the managed service works, what you pay for and what each side is responsible for — set out plainly before any lead changes hands.

Ai Viral Sweden AB · Org. no. 559433-0952 · Last updated 7 October 2026
AT A GLANCE

You top up your wallet and pay per delivered hot lead — a prospect who actually responded and showed interest in your offer. You are responsible for lawful use after delivery; AIViral is responsible for its own platform and outreach.

WHO WE ARE

AIViral is operated by Ai Viral Sweden AB, a Swedish limited company (org. no. 559433-0952). Contact: support@aiviral.com.

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The agreement

These terms govern business use of AIViral — a managed service that finds and delivers hot B2B leads to your company. By creating an account you confirm that you act on behalf of a business and are authorized to bind it. AIViral is a business-to-business service only; consumers may not register.

Your account, these terms, the commercial schedule attached to your account and any signed data-processing agreement together form the agreement. If documents conflict, the signed agreement prevails over the schedule, and the schedule prevails over these terms.

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What the service does

AIViral runs outreach on your behalf — cold email campaigns, social media outreach and search advertising — aimed at the type of businesses you tell us you want as customers. When a prospect responds and shows genuine interest in your product or service, we qualify the lead and deliver it to your dashboard with the contact details and context of the conversation.

You pay per delivered hot lead. The price of each lead depends on how hot it is — how clearly the prospect expressed interest, how well they match your target profile and how ready they are to talk — and is shown transparently when the lead is delivered.

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Onboarding and targeting

When you sign up you tell us about your business — your website, your offer and the customers you want to reach. We may analyze your website to propose a target profile, which you can approve or adjust. The accuracy of the information you provide directly affects lead quality, so keep it current.

We decide which channels and messages to use in the outreach, and we may adjust campaigns over time to improve results. Campaign assets created for your account remain part of the service unless separately agreed in writing.

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Lead delivery and pricing

A hot lead is a prospect who has responded to our outreach and expressed interest in your specific product or service — not a purchased list, not a scraped contact, not a click. Each lead is reviewed by our team before it is assigned to your account and priced.

Lead prices typically range from $5 to $50 depending on heat and fit, and the price of each lead is visible in your dashboard. Prices and ranges shown on this site are illustrative; the binding rates are those in your account's commercial schedule. A lead is delivered to one customer only — it is never sold twice.

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Payments and wallet

The service is prepaid. You top up your account wallet with an amount of your choice (minimum $50) using the payment methods in your account. When a lead is delivered, its price is deducted from your wallet balance. Unused balance remains on your account and does not expire while the account is active.

All amounts are in US dollars. You are responsible for any taxes applicable to your purchases. We do not store your card details; payments are handled by our payment provider.

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Lead disputes and refunds

If a delivered lead is demonstrably not what was promised — for example the prospect never expressed interest, the contact details are invalid, or the lead was already delivered to you before — you can dispute it within 72 hours of delivery from your dashboard.

We review every dispute manually. If the dispute is approved, the lead's price is credited back to your wallet. Systematic abuse of disputes is grounds for account action. Refunds of unused wallet balance to your payment method can be requested via support@aiviral.com and are handled case by case.

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Your responsibilities

You must provide accurate business information and use delivered leads lawfully. When you contact a lead you become an independent controller of that data: you must comply with marketing and ePrivacy rules in each relevant jurisdiction, identify yourself clearly, and honor opt-out and deletion requests.

You must not resell or share lead data onward, use deceptive outreach, or use the service for unlawful discrimination or any purpose prohibited by law. Misuse leads to suspension and, where required, reporting.

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Acceptable use

You are responsible for your users, credentials and account activity. You must not submit malicious code, scrape the platform, evade security controls, or attempt to access another customer's data or leads.

We may limit or suspend access where reasonably necessary to address abuse, security incidents or legal obligations, and we will restore access once the issue is resolved.

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Data, intellectual property and confidentiality

Each party keeps its pre-existing materials and brand. Access to lead data is a limited permission for the documented purpose — not a transfer of ownership and never a waiver of privacy law. Non-public business information exchanged between the parties must be protected and used only for the relationship.

Feedback you give us may be used to improve the service without obligation to you.

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Liability, indemnity and termination

Each party is responsible for its own legal compliance. AIViral is responsible for its own platform and processing obligations; you are responsible for lawful use of leads after delivery. Nothing in these terms transfers one party's statutory duties to another.

To the extent permitted by law, the service is provided without warranties beyond those stated, and each party's aggregate liability is capped as set out in the commercial schedule. Either party may terminate with the notice period in the schedule; on termination, lead data is deleted or returned as required by the data-processing agreement, and earned, undisputed amounts are settled.

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Changes and contact

We may update these terms as the service evolves. Material changes are announced to account holders in advance and dated on this page; continued use after the effective date constitutes acceptance. These terms are governed by Swedish law, and disputes are settled by Swedish courts, with Stockholm District Court as first instance, unless mandatory law provides otherwise. Questions about these terms can be sent to support@aiviral.com.